American Red Cross

The purpose of this course is to assist Red Cross paid and volunteer staff in working with the Public Affairs function on a local disaster relief operation and to initiate the Public Affairs function on a State or Major disaster relief operation.

This is a blended learning course consisting of two components, online and instructor-led, which outlines American Red Cross policies and practices as they pertain to providing services to people with disabilities following a disaster.

This training provides instruction that enables the Chapter Health Reviewer to complete the process of deploying a healthy workforce to the disaster relief operation.

The workshop is designed to increase participants’ ability to be effective public speakers on behalf of the Red Cross, develop participants’ knowledge of the core concepts of public speaking, and introduce participants to techniques for developing public speaking ability.

The purpose of this course is to provide Red Cross Material Support Services staff with the knowledge, skills and abilities that enables them to prepare for and support Red Cross services following weapons of mass destruction/terrorism (WMD/T) incident within their chapter’s jurisdiction.

This course is designed to give participants the opportunity to practice using the skills and knowledge from Logistics: An Overview.

The purpose of this course is to familiarize participants with the American Red Cross position on in-kind donations, and to prepare them to help manage In-Kind donations at disaster sites.

The course will familiarize participants with the high-level responsibilities of the Staff Services group including the support Staff Services provides to the workforce as a response scales up from a local chapter to a disaster relief operation and scales back down to the chapter and the collaborative relationship between Staff Services and other internal and external customers on a disaster relief operation.

Together Frontline Supervisor & Frontline Supervisor Simulation replaces Supervision in Disaster to meet the training requirements for a supervisor position in the Disaster Services Human Resources System.

The purpose of this course is to prepare supervisors to lead a team of disaster workers to deliver high quality client service and to create a climate that promotes worker satisfaction.

The purpose of this basic-level disaster services course is to prepare Red Cross employees and volunteers to perform the tasks of a Financial and Statistical Information Management (FSI) service associate on a disaster relief operation.

The purpose of this basic level Disaster Services course is to prepare volunteers and employees of the Red Cross to operate an Emergency Response Vehicle (ERV) and its equipment safely and effectively to meet feeding and other service needs of people affected by a disaster.

The purpose of this basic Disaster Services course is to prepare Red Cross volunteers and employees who will be assigned to government and emergency settings to work collaboratively with Red Cross partners, helping to ensure a coordinated response, which results in effective service delivery.

The purpose of this course is to assist Red Cross paid and volunteer staff in working with the Public Affairs function on a local disaster relief operation and to initiate the Public Affairs function on a State or Major disaster relief operation.

This course introduces participants to ways Disaster Mental Health supports relief workers and people affected by disasters.

The purpose of this course is to prepare Red Cross and partner agency staff to work at a kitchen site and prepare large numbers of meals for those affected by a disaster.

This is a skills-based training course that provides the tools for chapter leadership, staff and volunteer fundraisers to prepare for and execute disaster fundraising campaigns in response to disasters within their jurisdiction, and during national disasters.

This course prepares Red Cross employees and volunteers to establish collaborative relationships that contribute to coordinated disaster response and help to ensure effective service delivery.

This class is an introduction to our new system of record to provide information about individuals who are assisted by the American Red Cross in their recovery from disaster, Client Assistance System (CAS), used in conjunction with the cash-enabled Client Assistance Card (CAC).

The course leads Financial and Statistical Information Management (FSI) workers through the Caseworker’s role of issuing Client Assistance Cards by interviewing clients, filling out the proper forms and activating Client Assistance Cards on both a disaster relief operation and during a local response.

The course introduces caseworkers to the role of issuing Client Assistance Cards by interviewing clients, filling out the proper forms and activating Client Assistance Cards via phone.